Updated: 4/29/20

Over the past several weeks, BPS and our examination delivery vendor, Prometric, have closely monitored the ever-changing events associated with the spread of the COVID-19 virus in countries around the world.

BPS Examination Scheduling

  • Prometric has decided to extend the closure of test centers in the U.S. and Canada until May 1st. All Candidates from the U.S. and Canada who were scheduled to test through April 30, 2020 have had their test appointments cancelled and will be able to reschedule online through Prometric on available test dates through June 30, 2020. All displaced test takers will receive an e-mail notification from Prometric that their appointment has been canceled prior to their scheduled test date.
  • BPS has extended the April 20 – May 11, 2020 testing window through June 30, 2020 to maximize scheduling flexibility for those who are able to test, for more details please, click herePlease note that because of the testing window extension, scores will not be available until September 2020.
  • Prometric is in the process of preparing their test centers to accommodate social distancing guidelines (i.e., at least six feet of separation between candidates) as well as procedures to disinfect centers and workstations routinely. In order to implement the social distancing recommendations above, their testing center capacity will be reduced by about half. Unfortunately, this means that you might receive a message indicating your previously scheduled examination must be rescheduled (if possible) or deferred until the September-October 2020 testing window. 
    • Notices of test cancellations might commence from Prometric as early as this week; however, delays are possible.
    • If you receive a cancellation notice from Prometric, please respond quickly in order to maximize chances of rescheduling within the May-June window, as there likely will be high demand for open appointments. Keep in mind this is a fluid situation and schedule changes occur daily, so candidates are encouraged to continue to monitor.
    • If you receive a cancellation notice and are able to reschedule within the May-June window, it is unlikely that you would get cancelled again unless your selected test center changes its operational status (e.g., closes due to local restrictions or safety measures). If you are unable to reschedule within the window, BPS will defer your eligibility to the September-October window.
      • The following candidates will be eligible to retake the examination for a $100 retake fee:
        • Candidates who complete their exam but were unsuccessful in the May-June 2020 window;
        • Candidates who were rescheduled or deferred until the September-October 2020 window who do not successfully pass their examination

Examination Arrival and Check-In Procedures

  • Prometric has provided updated procedures for examination candidates to observe social distancing via local guidelines. It is advised that all candidates review and abide by these procedures: Social Distancing Testing Procedures
  • Prior to entering the test center building, test takers will be required to do the following:
    • Bring and wear a mask during the entirety of their time at the test center. Both medical masks or cloth face coverings are acceptable. Any test taker that comes to the test center without a mask will not be allowed to test, marked as a “no show,” and will not be eligible for a free reschedule.
    • Comply with any other local or federal mandates and guidelines.
    • NOTE: If you fall into any of the following categories, you will not be permitted to test until you no longer fit the criteria:
      • Have been diagnosed with COVID-19 in the past 14-days;
      • Have been exposed to someone diagnosed with COVID-19 in the past 14-days;
      • Are experiencing flu or cold-like symptoms; OR
      • Have returned from travel to a highly infected area in the last 14-days.

If any of the above applies to you, please reschedule your exam on By entering the test center, you attest that you are clear of the restrictions to testing.


For the latest examination center updates regarding the COVID-19 Pandemic, please visit the Prometric website ( for up-to-date information.

  • The Fall 2020 BPS Exam Registration window is now OPEN, candidates may click here to register. The Fall 2020 testing window will be open between September 8, 2020 through October 12, 2020. BPS and Prometric will continue to discuss and evaluate options to accommodate the needs of our candidates.
  • BPS staff is working remotely and while we do not expect any interruption in service, please note that response to calls and emails might be slightly delayed. If you have specific questions regarding the following categories please contact the staff member associated with that task:
    • All Exam Day/Testing Issues – Contact Scott Smith at (202) 429-4113
    • Certificates – Contact Tari Hall at (202) 558-2729
    • Transcripts – Contact Tonomi Marbley at (202) 448-8720
    • Recertification – Contact Lulu Mziray at (202) 223-7180
    • For all other questions dial (202) 429-7591
      (BPS hours of operation are 9:00 AM to 5:00 PM EST)

BPS highly values your safety and security during these tumultuous times. We are extremely grateful for your contributions to patient care and remain committed to supporting your endeavor to become board certified. BPS is sensitive to and recognizes that issues related to the COVID-19 pandemic are changing daily, and BPS staff will continue to monitor this and provide updates to this webpage as new information becomes available.